Privacy Policy

1. Introduction

Antiageforce, operating at Nydalsveien 26 b, 0484 Oslo, Norway, and through the website antiageforce.world, is committed to protecting the privacy of individuals who interact with our walking club, purchase walking gear, or register for club membership. This Privacy Policy describes the categories of personal data we collect, the purposes for which we process that data, the legal bases under which processing occurs, and the rights available to you under applicable Norwegian and European data protection legislation, including the General Data Protection Regulation (GDPR) and the Norwegian Personal Data Act.

By accessing our website, submitting a contact form, purchasing Nordic Walking Poles, a Waterproof Trail Jacket, or an Annual Club Membership, or participating in guided walks organized by Antiageforce, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision herein, please refrain from using our services or providing personal data to us.

2. Data Controller

The data controller responsible for the processing of your personal data is Antiageforce, located at Nydalsveien 26 b, 0484 Oslo, Norway. You may contact us regarding data protection matters by phone at +4791626255 or through the contact form on antiageforce.ddd. Our designated point of contact for privacy-related inquiries is available during standard business hours, Monday through Friday, 09:00 to 17:00 Central European Time.

3. Categories of Personal Data We Collect

3.1 Identity and Contact Data

When you complete our contact form, register for a guided walk, or purchase a product, we may collect your full name, email address, telephone number, and postal address. This information is necessary to respond to inquiries, process orders for walking gear, activate club memberships, and communicate event details.

3.2 Transaction Data

When you purchase Nordic Walking Poles, a Waterproof Trail Jacket, or an Annual Club Membership, we collect order details including product selection, purchase date, price paid in Norwegian kroner, delivery preferences, and payment confirmation references. We do not store complete payment card numbers on our servers. Payment processing is handled by secure third-party payment providers compliant with PCI DSS standards.

3.3 Membership Data

Annual Club Membership records include your membership start and end dates, attendance history at guided walks, emergency contact information voluntarily provided for trail safety purposes, and any sizing preferences noted for gear recommendations.

3.4 Technical Data

When you visit antiageforce.world, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and device identifiers. This data is collected through cookies and similar technologies as described in our Cookies Policy.

3.5 Communication Data

We retain copies of messages you send through our contact form, email correspondence, and any feedback you provide about our walking routes, guided events, or products. This helps us improve our services and maintain accurate records of customer interactions.

4. Purposes of Processing

We process personal data for the following specific purposes related to our walking club products and services:

• Processing and fulfilling orders for Nordic Walking Poles, Waterproof Trail Jackets, and Annual Club Memberships
• Managing membership accounts, including renewal reminders and access to member-only trail maps and events
• Organizing and conducting guided walking events, including participant registration and safety briefings
• Responding to inquiries submitted through our contact form or by telephone
• Sending transactional communications such as order confirmations, shipping notifications, and walk schedule updates
• Improving our website, products, and walking routes based on aggregated usage patterns and customer feedback
• Complying with legal obligations under Norwegian consumer protection, accounting, and tax regulations
• Protecting the security and integrity of our website and preventing fraudulent transactions

5. Legal Bases for Processing

Under the GDPR, we rely on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to fulfill orders for walking gear, activate memberships, and deliver guided walk services you have requested
• Legitimate interests: Improving our products and services, maintaining website security, and conducting limited direct marketing to existing members about relevant walking events and gear offers, balanced against your privacy rights
• Consent: Where you have explicitly consented, such as when checking the data processing consent box on our contact form or accepting non-essential cookies
• Legal obligation: Retaining transaction records as required by Norwegian bookkeeping and tax legislation

6. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share data with the following categories of recipients solely for the purposes described in this policy:

• Payment processors handling transactions for walking gear and membership purchases
• Shipping and logistics partners delivering Nordic Walking Poles and Waterproof Trail Jackets within Norway and internationally upon request
• IT service providers hosting antiageforce.world and maintaining our email systems, bound by data processing agreements
• Professional advisors including accountants and legal counsel, subject to confidentiality obligations
• Public authorities when required by applicable law, court order, or regulatory request

All third-party processors are required to implement appropriate technical and organizational measures to protect personal data and process it only according to our documented instructions.

7. International Data Transfers

Your personal data is primarily stored and processed within the European Economic Area. If any of our service providers transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions confirming equivalent data protection standards in the destination country.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact form submissions: three years from the date of last interaction unless a business relationship continues
• Product order records: seven years in accordance with Norwegian accounting requirements
• Annual Club Membership records: duration of membership plus three years for reference and renewal purposes
• Technical and cookie data: as specified in our Cookies Policy, typically no longer than thirteen months
• Marketing consent records: until consent is withdrawn plus a reasonable period to demonstrate compliance

After retention periods expire, data is securely deleted or anonymized so it can no longer be associated with you.

9. Your Rights

Under the GDPR and Norwegian data protection law, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your data where no compelling legal basis for continued processing exists
• Right to restriction: Request limitation of processing in certain circumstances
• Right to data portability: Receive your data in a structured, machine-readable format where processing is based on consent or contract
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us through the form at antiageforce.world or by phone at +4791626255. We will respond within thirty days. You also have the right to lodge a complaint with Datatilsynet, the Norwegian Data Protection Authority, at datatilsynet.no.

10. Data Security

Antiageforce implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include HTTPS encryption across antiageforce.world, access controls limiting employee access to personal data on a need-to-know basis, regular security assessments of our website infrastructure, and secure disposal procedures for physical and digital records.

While we take reasonable precautions, no method of transmission over the internet is completely secure. We encourage you to use strong passwords for any accounts and to contact us immediately if you suspect unauthorized access to your membership or order information.

11. Children's Privacy

Our walking club services and products are intended for individuals aged sixteen and older. We do not knowingly collect personal data from children under sixteen without verifiable parental consent. Minors may participate in family-oriented guided walks when registered by a parent or legal guardian who provides consent on their behalf. If you believe we have collected data from a child without proper authorization, please contact us and we will promptly delete such information.

12. Automated Decision-Making

Antiageforce does not use automated decision-making or profiling that produces legal or similarly significant effects on individuals. Product recommendations and walk difficulty suggestions displayed on our website are general in nature and do not constitute automated individual decision-making under Article 22 of the GDPR.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our products, services, legal requirements, or data processing practices. Material changes will be communicated through a notice on antiageforce.world and, where appropriate, by email to registered members. The date at the top of this page indicates when the policy was last revised. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

14. Contact Information

For questions about this Privacy Policy or our data practices, contact Antiageforce at Nydalsveien 26 b, 0484 Oslo, Norway, phone +4791626255, or through the contact form at antiageforce.world/contact.